The Managing Transitions Model

The Managing Transitions Model

A Strategy Associates/Harrington Institute LeanBrief

Adapted by Frank Voehl from an article by William Bridges and Susan Mitchell Bridges

The model described in this LeanBrief was adapted by Frank Voehl from a Spring 2000 article by William Bridges and Susan Mitchell Bridges, and was used in conjunction with the ASQ Connected Community Change Model during 2000-2001. It was revised by the Orlando Community ASQ Good Works initiative during a 3-year period from 2004 through 2008.

This current version of the model is a combination of the Bridges model and the Kotter seven-stage process for managing change or transitions. It is companion to the Change Management Toolkit, PowerPoint v11 (April 2013).

About Change and Transitions

Change is not a new concept for leaders or their constituents. Leaders understand by now that organizations cannot be just endlessly “managed,” replicating yesterday’s practices to achieve success. Business conditions change and yesterday’s assumptions and practices no longer work. There must be innovation, and innovation means change. Yet the thousands of books, seminars, and consulting engagements purporting to help “manage change” often fall short. These tools tend to neglect the dynamics of personal and organizational transition that can determine the outcome of any change effort. As a result, they fail to address the leader’s need to coach others through the transition process. And they fail to acknowledge the fact that leaders themselves usually need coaching before they can effectively coach others.

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Frank Voehl

Frank Voehl is the President and CEO of Strategy Associates and an Author and Series Editor of more than forty books covering the subjects of quality, innovation, change and business-cycle management. He is a former Chief Operating Officer and founding General Manager of FPL's Qualtec Quality Services, a Grand Master Black Belt in Lean Six Sigma, and a counselor/advisor to business and industry since 1985, both in the public and private sector. His academic background is in industrial engineering, math, philosophy, and law. He received his undergraduate degree from St. John's University, and did some graduate and theological studies. He is currently enrolled in the FSU/JMI Entrepreneurial Development Studies Program, and is a Senior Mentor with Take Stock in Children.