Lean Six Sigma is an advanced, problem-solving technique based on factual data. Business processes are measured and analyzed to understand their natural variation and flow. These processes are then improved to reduce variation to levels that exceed customer specifications and improve flow and process efficiency to maximum potential levels. Finally, plans are implemented to ensure continuous improvement and the creation of an information-based, innovation-driven, problem solving culture.
The goal of Lean Six Sigma is to reduce mistakes/defects to less than 3.4 parts per million units produced or transactions processed – while maximizing process flow. Business processes such as human resources (turnover and absenteeism), purchasing (supplier quality), finance (discrepant invoices), service (customer complaints and unanswered calls), sales and other processes can be improved.
This workshop will enable a broad spectrum of employees to use Six Sigma to solve problems. It makes Six Sigma easy to learn and implement. By educating 15 to 20 employees in three 1 day sessions, and implementing during that same time, Six Sigma will begin to become part of your culture in as little as 3 months. Managers, front-line employees, technical employees and executives can all take part in small teams that work to solve company problems.
Strategy Associates teaches a hands-on, practical approach to Lean Six Sigma that combines classroom lecture, hands-on exercises and workplace implementation:
Company executive management chooses 3 to 4 problems that need solving and assigns a team of 4 to 5 associates to each problem.
Teams write a problem statement and create a measurement plan, including precautions to measurement error.
Teams present definition, measurement and analysis of their problem to the class.
Teams create performance measurement scorecards for the area of your company that has been improved and present them to the class.
$2,400 – including software and materials, handbooks, manuals.